Root-Cause Insights

Do not stop at “test failed.” Know why.

EnsureDR correlates failures to their source with AI-assisted diagnosis, quantifies the business impact, and recommends a prioritized corrective action. AI assists with diagnosis and correlation; EnsureDR does not autonomously modify the customer environment.

What it finds

The failures that hide until an incident.

Missing dependencies

A required service was never modeled or recovered.

Configuration drift

The recovery environment diverged from production.

Startup-sequence failures

Systems came back in the wrong order.

Network & DNS issues

Connectivity or name resolution did not function.

Application & database failures

Recovered workloads could not operate.

Recovery-policy gaps

RTO violations and coverage gaps in the plan.

The diagnostic workflow

From failure to fix, correlated automatically.

1. Failure detected

A workload fails to recover during the test.

2. Dependency correlated

The broken dependency chain is traced.

3. Root cause identified

Intelligent correlation surfaces the likely cause.

4. Impact calculated

Affected services and RTO exposure are quantified.

5. Action recommended

A prioritized corrective action is recommended to the owning team.

6. Retest validates the fix

A follow-up test confirms the correction and updates readiness.

AI is used for diagnosis and correlation only. EnsureDR does not perform autonomous remediation.

Worked example

From failed service to passed retest.

Failed serviceRevenue-processing application
Observed symptomApplication started but authentication failed
Affected dependencyIdentity service
Detected changeRecovery-site credentials differed from the last successful test
Business impactRevenue-processing service unavailable
Recommended actionUpdate the recovery credential and retest
Retest resultPassed
Illustrative Recovery TestDemonstration environment and example data
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Know why recovery fails — and what to fix first.

See root-cause diagnosis on real recovery test failures.